Hello + happy July! Check out our newsletter below for the latest news on Hot Air Expeditions! Is there something you’re dying to see in our newsletter? Leave us a comment!
HOT AIR EXPEDITIONS EARNS
2017 TRIPADVISOR CERTIFICATE OF EXCELLENCE &
2017 PEOPLE LOVE US ON YELP AWARD
PHOENIX, AZ – July 11, 2017 – Hot Air Expeditions, known for providing superior hot air ballooning experiences in Phoenix/Scottsdale, AZ, today announced that it has received a 2017 TripAdvisor® Certificate of Excellence and People Love Us On Yelp Award. These achievements celebrate hospitality businesses that have earned great traveler reviews on TripAdvisor and Yelp over the past year. The Certificate of Excellence and People Love Us On Yelp Award recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.
In a joint statement, Amanda Long and Stephanie Long, Owners of Hot Air Expeditions stated, “We are humbled and honored to receive the TripAdvisor Certificate of Excellence and the People Love Us On Yelp Award in 2017 for our Arizona ballooning experiences. Our goal is to not only meet and exceed our guest’s expectations, but to really ‘wow’ them. We look forward to many more years of leaving passengers with smiling faces, experiences and memories to last a lifetime.”
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months. The People Love Us On Yelp award represents only those businesses who have received numerous trusted reviews that averaged a high satisfaction ranking among Yelp users.
Happy Summer Balloonatics!
We hope everyone is staying cool and hydrated out there! We’ve got a summer treat for you – our June Newsletter! Filled with lots of fun information about our newest balloon, a hot air balloon proposal that is melting our hearts, and a deal on our summer ballooning experiences!
It’s one of our favorite days of the year – Hot Air Balloon Day!
Today we are taking a moment of gratitude for all that encompasses our operation – the passion, drive, and determination of our staff, our wonderful passengers and supporters who make ballooning daily possible, the beauty and inspiration we find at 5,000 ft, and the memories continuously made up in the air, that wouldn’t have been made otherwise.
Thank you for your support + flying with us! Happy Hot Air Balloon Day!
You’ve seen them out with the balloons, but how much do you know about the Hot Air Expeditions staff? Get to know the people that make it all happen with our Staff Q&A! This time we are checking in with our Director of Operations, Kim Young, we hope you enjoy!
Position at Hot Air Expeditions: Director of Operations
Hometown: Phoenix AZ
How did you get into ballooning?
I was studying aviation in college and accidentally found ballooning, it was love at first flight! It was 1989 when I first began crewing for a hot air balloon company part-time. In 1992 I sunk my teeth in and started full-time and got my balloon repairman’s certificate. From there, I acquired an FAA-certified repair station. I began doing work for Hot Air Expeditions in 1994 and we ended up merging operations into one building in 1997. Ballooning has given me so many unique experiences that you can’t get anywhere else! My Dad told me when I was young to do what you love…I truly can not think of any other thing that I would like to do every day.
Where’s the coolest place you’ve ever been ballooning?
There are many places I have ballooned…all are hard to compare! I have flown in the Black Hills in South Dakota, the Red Rock Valley and White Sands areas in New Mexico, Palm Springs, Del Mar and Napa Valley in California, as well as Colorado Springs, Rocky Point Mexico, and of course, all over Arizona. They are all beautiful in their own ways but I’m biased to my home here in Arizona.
Any tips for first time passengers?
You need to do this for fun and for the amazing uniqueness of free flight ballooning. There is nothing like hovering over the desert and watching it come to life for the day! Knowing what you are getting into makes all the difference. Don’t hinder yourself on this experience! Just remember to bring close toed shoes.
You wake up at an ungodly hour, how do you get going?
I have always been a morning person, never a night owl. I like to wake up around 2-3am; it’s my personal time to prep, have coffee and check the weather. One aspect that is unique to ballooning is that every flight is different. You never know what kind of flight you’re going to miss by not getting up early and heading out!
What can we find you doing in your spare time?
I’m basically the “soccer mom.” I’m a single dad who loves my kids; I have three in marching band, and one in track. I’m shuttling them around, and being an active parent to support them in their efforts.
Ballooning is on many a Bucket List, what’s on yours?
I’ve never been to Alaska, and I’d love to see and explore the area. Lots of different terrain to experience.
That’s why this Mother’s Day we are helping you treat Mom to a hot air ballooning experience, with $20 off all Hot Air Expeditions gift certificates. This special offer is only available through Mother’s Day, May 14, so take advantage while it lasts!
As a reminder, all Hot Air Expeditions ballooning experience gift certificates include:
- 1 hour hot air balloon flight
- Post-flight champagne toast
- Gourmet cuisine in the desert
- Commemorative flight certificates
How to Purchase:
Simply visit our Online Gift Shop, select the gift certificate and number of passengers you think is best for Mom, and the discount is taken automatically at checkout.
We hope to see you and Mom up, up and away!